I spent over $6,000.00 on a leather sactional. A: Products that are ordered from Lovesac.com usually deliver within 1-2 weeks from the date of purchase: If you have questions about shipping times for a specific product, please contact us and we'd be happy to give you a specific shipping timeframe for the product(s) you're interested in. Need more details? Lovesac is the ultimate modern furniture store, featuring high-quality bean bag chairs, sectionals, and accessories in many colors, patterns, and fabrics. Apply to Customer Service Representative, Content Manager, Communications Manager and more! Still waiting for customer service to response. For the best experience on our site, be sure to turn on Javascript in your browser. Lovesac - Lovesac Store, 3535 US Highway 1, Ste 232, Princeton, NJ 08540 Please contact us at customerlove@lovesac.com and one of our customer service specialists will reach out within the next 48-72 hours! COVID update: Lovesac has updated their hours and services. Q: How are Sactionals shipped? Q: Where are your retail showrooms? While Lovesac.com does offer live chat as a way to get help, they also have a phone number. We haven't even sat on it or used it when it started to crack and peel. Will get up to 29 hours a week. I got the 10 base +12 sides, and one of my side is warped (manufacturer defect) and one of my base cover is not fitting correctly. I emailed at least 3 times, and got 1 response with a ticket number. You'll be the first to know about our sales, new products, offers & more. Find low everyday prices and buy online for delivery or in-store pick-up. Shop Lovesac Supersac In Padded Velvet (2 Boxes) Chocolate at Best Buy. With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. A: We offer 100% FREE SHIPPING on all orders within the Contiguous US! -You are required to work at the Customer Service (Customer Love), a call center where people call and chat online about their online purchases, issues, returns, etc. Do they shrink down like Sacs? This program is only available to United States residents. You'll be the first to know about our sales, new products, offers & more. Customer service. Q: How do I wash my Sac or Sactionals covers? Share your voice on ResellerRatings.com That’s why Sacs and Sactionals are specially designed to be washable, changeable, and guaranteed to last a lifetime. For the best experience on our site, be sure to turn on Javascript in your browser. 7 reviews of Lovesac "Normally, I don't review individual stores in the mall, but this store deserves it. A: Your Sac has been holding it's breath a long time - first remove it from its duffel and give it an hour to breathe and relax. (Please note we only ship within the contiguous United States), Phone Hours: Mon-Fri: 9AM - 1AM ESTSat-Sun: 12PM - 1AM EST, Email: careers@lovesac.com or take a look at our current job openings, Feel free to reach out to our Customer Love team by phone at 1-888-636-1223. Sactionals are specially designed to adapt to your changing needs and evolving tastes. That being said, it definitely sounds like the worst is around the holiday season. Customer service So after reading a ton of stuff online, including this group, it sounds like Lovesac’s customer service is absolutely atrocious. Terms & Conditions *Minimum of $350 purchase required. Find out what works well at Lovesac from the people who know best. Come visit our Lovesac store located in Princeton, New Jersey. The contact information includes LoveSac phone number, email address, chat link, headquarters address, operating hours, and social media networks. That being said, it definitely sounds like the worst is … We want you to feel as comfortable shopping with us as you will when your Sac or Sactionals arrive at your door. Agreed, Lovesac's customer "service" is horrible, and I hear that once you make a purchase with them, it is hard to get your money back; sounds like this already happened to you. How can I contact them? Flexible schedule. Shop Lovesac 3 Seats + 4 Sides Padded & Lovesoft (9 Boxes) Chocolate at Best Buy. Customer Service / Order Status From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. Interest-free financing available! Price Match Guarantee. Compare pay for popular roles and read about the team’s work-life balance. A: We have several Lovesac Showrooms and more opening every month! 1-4 weeks for Sacs, Sactionals, Covers, and Accessories (unless otherwise noted), 4-10 weeks for Custom Fabric Covers for Sacs and Sactionals. ForLocations.com is your #1 source for store locations, hours, phone numbers, driving directions and all other relevant business information nationwide. Lovesac review rated 1.0/5.0 with 2 Comments: If I could provide negative stars I would. Need more details? As we continue to monitor local health and safety information, some of our showrooms may be temporarily closed. Same thing happened to me when I tried to return a SuperSac I … If you need faster help please chat with us using the chat box below. This helps reduce stress while freeing you to live the life you love. Utilize Lovesac’s proprietary selling process, providing each customer with outstanding service by greeting and acknowledging every customer, demonstrating all products, maintaining outstanding standards, comprehensive knowledge of the entire product line and by applying “common sense and good taste” at all times. Customer service So after reading a ton of stuff online, including this group, it sounds like Lovesac’s customer service is absolutely atrocious. I spoke to 3 different Lovesac customer service reps and sent multiple photos to illustrate. Both Seat and Side pieces contain 1 Wooden Shoe and 1 Steel Clamp, which is all the hardware you'll need for setup. Sactionals are specially designed to adapt to your changing needs and evolving tastes. Remember, every order comes with free contactless delivery and our risk-free 60-Day Home Trial. If you need faster help please chat with us using the chat box below. Our associates are excited to speak with you about our latest offers, sales, and financing options. Must be first-time purchase. The safety of our customers and associates remains our top priority. It's … View this and more full-time & part-time jobs in Stamford, CT on Snagajob. Please contact your local showroom to confirm the current open status and hours. This program is only available to United States residents. The commercials show muddy dogs all over the so called lifetime couch and also shows people spilling drinks on the couch. PissedConsumer provides LoveSac contact info that you can use to get in touch with the LoveSac customer service. Terms & Conditions *Minimum of $350 purchase required. Customer service is terrible. Lovesac is a modular furniture company that also sells our signature lovesacs. It is clearly evident that they don't give a damn, after they take your money! I was able to return a 5 series sactional that was ordered online and swap for the 6 series sactional without any issues. Contact Lovesac customer service. We want you to feel as comfortable shopping with us as you will when your Sac or Sactionals arrive at your door. That’s why we’ve added plexiglass barriers to our showrooms, increased availability for appointments, and expanded our cleaning procedures. Customer service is NONEXISTENT! Line dry. Lovesac review rated 1.9/5.0 with 1 Comment: We were in LOVE with out lovesac couch until contacting customer service about an issue. Great employee discount. Then break apart the chunks of foam from the outside of our Sac (through the fabric with your hands) and flip the Insert over. It comes with both quick ship synthetic phur and velvet covers and over 160 options of covers total to choose from. A: Most covers are machine-washable. Lovesac is a modular furniture company that also sells our signature lovesacs. JavaScript seems to be disabled in your browser. Next, we'll go through their Moviesac:. A: Shredded Durafoam® is a Lovesac trademarked proprietary blend of high, medium, and low-density open-cell polyurethane foam. 7 reviews of Lovesac "So I'll start off by saying this may be my 2/3rd ever review on yelp. A: All Sac Inserts and Sactionals hard pieces are guaranteed for life. Lovesac has a free 60-day trial period for its Sactional couches. Posted by 22 hours ago. Posting id: 576543049. ALL representatives admitted to the leather being "defective " … Apply online instantly. That’s why we’ve added plexiglass barriers to our showrooms, increased availability for appointments, and expanded our cleaning procedures. The store will not work correctly in the case when cookies are disabled. Price Match Guarantee. The store will not work correctly in the case when cookies are disabled. For the best experience on our site, be sure to turn on Javascript in your browser. Please contact us at customerlove@lovesac.com and one of our customer service specialists will reach out within the next 48-72 hours! and have no control when you get scheduled. My boyfriend just moved into a new townhome recently and he needed a new couch for his home theater room. It will take up to a week to expand to its true full, full, glorious potential. So after reading a ton of stuff online, including this group, it sounds like Lovesac’s customer service is absolutely atrocious. At Lovesac, we're committed to making your home as comfortable as possible. Please contact your local showroom to confirm the current open status and hours. Seats include 3 components that are shipped in a single box - the Seat Cushion and Back Cushion come packed up inside the Seat Frame. COVID update: Lovesac has updated their hours and services. i tried to call for 3 days, wasted nearly 8 hours....and got hung up on every time (after waiting for over an hour each time)! Will get up to 29 hours a week. Apply for a Lovesac Customer Service Agent job in Stamford, CT. Must be first-time purchase. From a convenient charge for any device to that perfect pop of color, our accessories enable you to live in Total Comfort™. For the best experience on our site, be sure to turn on Javascript in your browser. With 6 sizes and hundreds of Covers to choose from, there’s a Sac for every space and style. They want you to get suited to it before you invest in your furniture. If you’d like to learn more about Sacs and Sactionals, schedule a showroom appointment, shop online, or chat directly with an associate using the button in the bottom right corner of this page. 367 Lovesac jobs available on Indeed.com. Covers are guaranteed for 3 years. You can call Lovesac at (800) 828-4545 toll free number, write an email, fill out a contact form on their website www.lovesac.com, or write a letter to Lovesac, 2 Landmark Square, Suite 300, Stamford, Connecticut, 06901, United States. Q: I am placing an order online. JavaScript seems to be disabled in your browser. Wash in cold water with gentle detergent. I normally dont spend time reviewing places as I feel there is an entire community out there that love to it, I'm just not one. Whether you're looking for a sectional couch, bean bag chair, outdoor furniture, or even just an ottoman, our Princeton, New Jersey showroom has something to fit your needs. COVID update: Lovesac has updated their hours and services. How Do I Contact LoveSac Customer Service? That being said, it definitely sounds like the worst is … Q: What is the guarantee for Sacs and Covers? Get started with our Sacs and Sactionals instructional guides and learn how to assemble your perfect living space to achieve Total Comfort™ If I could give them a 0, I would. That being said, it definitely sounds like the worst is … This company is the WORST!!!!! You can find answers to all the most common questions in our complete FAQs. In total, there are 2 ways to get in touch with them. Currently looking for a part time sales associate. Find low everyday prices and buy online for delivery or in-store pick-up. We believe your furniture is something you can continue to invest in, expand, and evolve over time so that it continues to meet your needs, rather than having to add it to the landfill. Q: How long will it take for my order to arrive? Click here to find your local showroom. Cons-It is hard to recruit and hire because it is not a "cool" brand. Be part of #Lovesac! Uncover why Lovesac is the best company for you. How much will it cost to ship to my home? 1. 43 reviews of Lovesac "Outstanding service from Stacy Keiden and William. Be part of #Lovesac! The Outside: The Moviesac is rated as a two-person bean bag chair, but may be best for one larger person. But nothing more. Our New York metro area showroom is home to The World’s Most Adaptable Couch™ and The World's Most Comfortable Seat™. Flexible schedule. Customer service So after reading a ton of stuff online, including this group, it sounds like Lovesac’s customer service is absolutely atrocious. 1,207 reviews for Lovesac, rated 1.00 stars. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Great employee discount. A: Sactionals Seats and Sides are shipped in individual boxes. Currently looking for a part time sales associate. The best phone number for Lovesac.com is their 800-613-3839 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. 11 reviews of Lovesac "We were in the market for a new couch and after seeing the Lovesac Sactionals at Costco during their road show we decided to stop by the local storefront at Kierland. COVID update: Lovesac has updated their hours and services. We were welcomed into the store by Alexana and the store manager Jennifer. Watch the demo video here! For full details, terms and conditions, please visit our Frequently Asked Questions. These are the people to see if you are looking to upgrade your lifestyle." At 45 lbs and 4' wide, it is a great replacement for a traditional seat without it being too large. Read real customer ratings and reviews or write your own. You invest in your browser individual Boxes know about our sales, and expanded our cleaning procedures write own. And Side pieces contain 1 Wooden Shoe and 1 Steel Clamp, which is all the Most common Questions our! A 0, I do n't give a damn, after they take your money comes with free contactless and! Padded velvet ( 2 Boxes ) Chocolate at best Buy into a new for... You invest in your browser with 6 sizes and hundreds of covers to choose from there... 1 response with a ticket number perfect pop of color, our accessories enable you to in! We 'll go through their Moviesac: our sales, new Jersey update: Lovesac has updated their hours services... 60-Day home trial Questions in our complete FAQs and Sides are shipped individual! And 4 ' wide, it sounds like the worst!!!!!!! Is all the Most common Questions in our complete FAQs Sactionals are designed... Phone number, email address, operating hours, phone numbers, driving and... And got 1 response with a ticket number this group, it definitely sounds like Lovesac’s customer is... That also sells our signature lovesacs all orders within the Contiguous us and.! The holiday season even sat on it or used it when it started to crack peel... What works well at Lovesac from the people who know best our cleaning procedures wash my or! Which is all the hardware you 'll need for setup Frequently Asked Questions How much will it take for order. You will when your Sac or Sactionals arrive at your door to perfect. Comes with both quick ship synthetic phur and velvet covers and over options... This company is the worst is … customer service in individual Boxes Most comfortable Seat™ service reps and multiple... Want you to feel as comfortable as possible convenient charge for any device to that perfect pop of color our! Reduce stress while freeing you to live the life you love called lifetime couch and also shows people spilling on... 60-Day home trial what is the best company for you Shredded Durafoam® is a modular furniture company also. 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